Privacy Policy

Last updated: February 5, 2026

Introduction

At Billo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bill splitting service ("Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Service.

Account Information

When you create an account, we collect your email address, name (if provided), and profile picture (if provided). This information is necessary to create and manage your account.

Receipt and Transaction Information

When you use our Service to split bills, we collect information from receipts you upload, including images, merchant information, purchase dates, items purchased, and amounts. This information is used to calculate and track expenses and settlements between group members.

Group and Social Information

When you create or join groups, we collect group names, descriptions, and information about group memberships. This allows you to split expenses with specific people.

Payment and Subscription Information

If you subscribe to our premium service, we collect payment information through our third-party payment processor. We do not store your full payment card details on our servers.

Usage Information

We automatically collect certain information about how you use our Service, such as the features you access and the frequency of use. This helps us improve our Service and enforce usage limits.

Preferences

We store your preferences, including currency settings and email notification preferences, to personalize your experience.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your receipts and calculate expense splits
  • Facilitate communication between group members
  • Send you important updates, notifications, and summaries related to your expenses
  • Process payments and manage subscriptions
  • Respond to your inquiries and provide customer support
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms of service

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

With Other Users

When you add receipts to a group, the information in those receipts (including items and amounts) is visible to all members of that group. Your email address may be visible to group members for the purpose of group invitations and communication.

With Service Providers

We work with third-party service providers who help us operate our Service, including cloud storage providers, payment processors, email delivery services, and authentication services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

For Legal Reasons

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can access and review your personal information through your account settings
  • Correction: You can update or correct your personal information at any time through your account settings
  • Deletion: You can delete your account at any time, which will result in the permanent deletion of your personal information and associated data
  • Email Preferences: You can opt out of certain email communications by using the unsubscribe links in our emails or adjusting your preferences in your account settings
  • Data Portability: You may request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

Some information may remain in our backup systems for a limited period after account deletion, but will not be accessible through our Service.

Third-Party Services

Our Service integrates with third-party services for authentication, payment processing, cloud storage, email delivery, and other functions. These services have their own privacy policies governing how they handle your information. We encourage you to review their privacy policies:

  • Authentication services (Clerk)
  • Cloud storage providers (Cloudinary)
  • Payment processors (Polar.sh)
  • Email delivery services (Resend)
  • AI and machine learning services (Google Gemini via Vercel AI SDK)

We are not responsible for the privacy practices of these third-party services. Your use of these services is subject to their respective privacy policies.

Mobile Applications

If you use our Service through a mobile application, this Privacy Policy applies to your use of the mobile app as well. Mobile applications may request certain permissions (such as camera access for receipt scanning) that are necessary for the app to function properly. You can manage these permissions through your device settings.

We may send push notifications to your mobile device. You can opt out of push notifications by adjusting your device settings or app preferences.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last updated" date at the top of this policy
  • Sending you an email notification (if you have email notifications enabled)
  • Displaying a prominent notice in our Service

Your continued use of our Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: 1017rithvik@gmail.com

We will respond to your inquiry within a reasonable timeframe.